Business Lunch Etiquette
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Business Lunch Etiquette


– OH, I SEE YOU’RE ALREADY HERE. OH, THIS IS LINDA JONES, SHE THE CLIENT
WHO’S THINKING ABOUT BRINGING HER BUSINESS OVER
TO KBT. REGINA CLARK. – NICE TO MEET YOU. – BRIAN TURNER. – HEY. – AND PATRICIA LEWIS. – HEY, WHAT’S GOING ON? – WELL, YOU ARE CERTAINLY
OUTDOING YOURSELF BY BRINGING ME HERE.
I HEAR THE FOOD IS FANTASTIC. BROWNIE POINTS ALREADY. – WELL, WE AIM TO PLEASE. PLEASE, HAVE A SEAT. – I’VE BEEN LOOKING FORWARD
TO THIS ALL WEEK. – MAY I INTEREST ANYONE
IN SOMETHING TO DRINK? – AH, I’LL HAVE ANOTHER GIN
AND TONIC, PLEASE. – MAKE THAT TWO. – WATER’S FINE. – YEAH, I’LL HAVE WATER AS WELL. – AND FOR ME TOO, THANK YOU. – ARE WE ALL READY TO ORDER? – YEAH. I WILL HAVE THE SOUP DU JOUR
AND THE TURKEY SANDWICH. – BRIAN, HOW RUDE, LADIES FIRST. UM, I’LL HAVE THE CHICKEN
SANDWICH AND SOUP, PLEASE. – AND FOR YOU LADIES? – AFTER YOU, LINDA, PLEASE. – I’LL TAKE THE SIGNATURE
CHICKEN, PLEASE. – OH, EXCELLENT CHOICE. – I THINK I’LL HAVE THE SAME. – AND I’LL HAVE THE HOUSE SALAD. – PLEASE EAT. DON’T WAIT FOR US
OR YOUR FOOD WILL GET COLD. – NO, IT’S ABSOLUTELY FINE. I’M SURE YOUR PLATES WILL BE
HERE SOON. – THERE’S NOTHING MORE IMPORTANT
TO ME THAN CUSTOMER SERVICE. I LIKE TO KNOW THAT EVERYTHING
WILL BE HANDLED SMOOTHLY AND WITH SINCERITY. – WELL, WE CAN CERTAINLY
UNDERSTAND THAT. OUR STAFF REALLY IS TRAINED
TO UNDERSTAND YOUR PROBLEMS, SO THAT YOU DON’T BECOME JUST
ANOTHER CLIENT BUT A FRIEND WE’D LIKE TO HELP. – PATRICIA AND I ARE
REALLY WELL TRAINED IN CUSTOMER SERVICE. AND REGINA’S DONE STUFF TOO. – 5-SECOND RULE. – THAT WAS NOT GOOD AT ALL.
I DIDN’T LIKE THAT. IT WAS WAY TOO BLAND FOR ME. – IT DIDN’T LOOK THAT AWFUL WHEN YOU WERE SHOVING IT
IN YOUR MOUTH, BRIAN. BESIDES, IT’S A FREE MEAL. – ARE WE READY FOR THE CHECK? – OVER THERE. – THANK YOU. THANK YOU. – WELL, I WISH I HAD MORE TIME. – WELL, THIS WAS A LOVELY
AFTERNOON. THANK YOU SO MUCH FOR SPENDING
IT WITH US, LINDA. – THANK YOU FOR TAKING ME OUT,
KAREN. IT WAS LOVELY TO MEET YOU.
AND YOU, REGINA. – AND YOU AS WELL. – AND YOU TOO, PATRICIA
AND BRIAN. – I HOPE WE’LL TALK AGAIN
VERY SOON. – I HOPE SO TOO. BYE NOW. – BYE.
– BYE. – NAME THREE THINGS
BRIAN DID RIGHT OR WRONG. – WHAT ADVICE WOULD YOU GIVE
BRIAN? – MIDWAY THROUGH THIS LUNCH, HOW SHOULD KAREN HAVE HANDLED
THE SITUATION?

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13 thoughts on “Business Lunch Etiquette

  1. This video is a quick guide to understand and apply the essentials of a business lunch. these are critical as many part of your grooming when dealing with clients and fellow team members. While there are a variety of business lunch settings (such as working lunches and corporate getaways), the principles remain the same.

  2. Brian should have been dragged away and set on the curb. Complete moron at the table.
    The younger woman was Brians female version. Acted like a cheap floozy.
    I know this video is to point out "whats wrong in these behaviors" but I truly think many people lack in any common sense or manners.

  3. Brian n young woman we're totally unhospitable with display of poor interest. Hand shake in the end was also not professional. Pathetic. Seems only 2 women were interested to carry out business meeting in fruitful result with client lady.

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